Shipping policy

Last Updated: August 2026

At Sawariya Gifts, we carefully prepare and pack every order before dispatch. Since most of our products are personalized and made-to-order, processing and delivery may require additional time.

1. Order Processing

Orders are generally processed and prepared for dispatch within 1–3 working days, depending on the product and customization requirements.

Personalized products may require additional processing time to ensure the customization and printing are completed correctly.

2. Estimated Delivery Time

The estimated delivery time after placing an order is:

📦 4–8 Working Days

Delivery timelines may vary depending on the delivery location, courier service and other operational circumstances.

Remote or difficult-to-service locations may require additional time.

3. Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation and tracking details through the contact information provided during checkout.

You can use the tracking information to follow your shipment.

4. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including:

Courier delays
Weather conditions
Natural disasters
Public holidays
Strikes or operational disruptions
Incorrect or incomplete address
Customer unavailability
Regional restrictions
High-volume periods

In such cases, the delivery may take longer than the estimated timeframe.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including:

Name
House/Flat number
Street/Area
City
State
PIN code
Contact number

Sawariya Gifts will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Failed Delivery / COD Refusal

If a customer is unavailable, refuses to accept a parcel, or otherwise causes a delivery attempt to fail, the order may be returned to us by the courier.

For personalized products, the customer may not be eligible for a refund simply because the COD parcel was refused or remained undelivered.

Repeated or suspicious COD refusals may result in restrictions on COD availability for future orders, subject to applicable law.

7. Damaged Package

If your package appears damaged at the time of delivery, please take photographs/videos of the package and product and contact us as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.